Carol’s story


Carol’s story

“There was no rush. I could just work at my own pace around the other demands on my time,” Carol explains. “The tutors were really supportive and quick to respond. Plus, tutor support was available on Saturdays – what a brilliant idea! It was just perfect for people like me who’re trying to juggle work, family life and study.”


The incredible juggling act!
A working mum’s story.

Carol Ramachandran rushes through the restaurant door, sits down at the table and apologises for being a few minutes late. She is the mother of four children, in full-time employment, and also helps run the family’s new restaurant, Mulan. She has given up her lunch hour to chat about how, in amongst all her other commitments, she recently made the time to successfully complete her Certificate in Bookkeeping. Under the circumstances, there was really no need for her to say sorry!

Carol and her husband James (Mulan’s head chef) emigrated from Penang, Malaysia in 2001. She was an extremely experienced and competent financial administrator, having set up and run systems for tax, payroll, reconciliation, stock flow, and profit and loss. She had several certificates in accounting and business studies, notably from the London Chamber of Commerce & Industry (LCCI Malaysia) and the Association of Business Executives (ABE).

In spite of all this, Carol felt she needed a local qualification, one which potential future employers would immediately recognise and value. Initially, she signed up for a degree in accounting at University. However, she quickly realised that, for her at least, this was not a great